9777 casino Privacy Policy
When you use 9777 casino, we treat your personal information with the utmost care. This policy explains how your information is collected, used, and kept secure.
Table of Contents
1. Introduction
This Privacy Policy ("Policy") governs the relationship between the authority operating the 9777 casino platform ("we", "us") and any user of this platform ("you", "your").
By registering an account on 9777 casino or using our services, you are considered to have accepted the terms of this Policy. This Policy must be read together with our Terms and Conditions, as both documents together form the complete legal agreement between you and us.
We believe that protecting the privacy of your personal information is a fundamental responsibility. That is why we collect only the information that is necessary and always store it in a secure environment.
2. Information We Collect
9777 casino may collect information from you in various situations. The types of information collected are described in detail below:
2.1 Registration and Account Information
When you open an account, we collect the following information:
- Full name and date of birth
- Email address and mobile number
- Password (stored in encrypted form)
- User's preferred language and currency
2.2 Identity Verification Information (KYC)
During the account verification process, we may collect a copy of a government-issued identity document (such as a National ID card or passport) and proof of address. This information is used solely to confirm identity and to prevent money laundering.
2.3 Financial Transaction Information
During deposit and withdrawal activities, the relevant mobile banking numbers (bKash, Nagad, Rocket, Upay) and transaction details are recorded. Full account credentials are never stored on our servers.
2.4 Automatically Collected Information
When you browse the site, the following information is collected automatically by technical means:
- IP address and device type
- Browser name and version
- Details of pages visited and time spent
- Referral URL (the source from which you arrived at the site)
3. How We Use Your Information
9777 casino uses the information collected for the following specific purposes:
- Completing account registration and providing access to services
- Processing transactions and ensuring security
- Detecting and preventing fraudulent activity
- Meeting legal obligations
- Providing customer support and responding to assistance requests
- Improving service quality and fixing issues
- Sending relevant promotional messages (where you have given consent)
We never sell your information or use it for third-party advertising. Any use of information is limited to the purposes described in this Policy.
4. Data Storage and Security
4.1 Retention Period
We retain your information for as long as your account remains active. Even after an account is closed, certain information may remain in our systems for a defined period for legal and security reasons. Once that period ends, the information is securely deleted.
4.2 Technical Security Measures
9777 casino uses industry-standard technology to protect your information:
- Data transfers are secured through SSL (Secure Socket Layer) encryption
- Authentication information is protected using password hashing algorithms
- Firewalls and intrusion detection systems are active at all times
- Regular security audits and vulnerability assessments are carried out
- Access to sensitive databases is strictly controlled
4.3 User Responsibilities
Part of your account's security is your own responsibility. Please keep your password confidential, use a strong password, and log out of your account after using an unfamiliar device.
5. Sharing Information with Third Parties
9777 casino does not generally disclose your personal information to third parties. However, information may be shared in a limited way in specific cases:
5.1 Payment Service Providers
To process financial transactions, we work with mobile banking services such as bKash, Nagad, Rocket, and Upay. Only the minimum information required for payment processing is securely communicated to them.
5.2 Legal Requirements
If a court or government authority lawfully orders us to provide information, we are obliged to comply. In such cases, only the specifically requested information will be provided.
5.3 Technology Service Providers
We work with trusted technology partners for the technical operation of the site. They receive only the information necessary for their specific tasks, and we have confidentiality agreements in place with them.
6. Cookies and Tracking
6.1 What Are Cookies and Why Are They Used
Cookies are small text files stored in your browser. 9777 casino uses these cookies to keep your session active, remember your preferences, and improve site functionality.
6.2 Types of Cookies
- Essential Cookies: Required for login state and security; these cannot be disabled.
- Functional Cookies: Remember language preferences and user settings.
- Analytical Cookies: Monitor site usage to help improve the service.
6.3 Cookie Controls
You can accept or reject cookies through your browser settings. Please note that disabling essential cookies may cause some core site functions to not work properly.
7. User Rights
As a 9777 casino user, you have certain rights over your own information. We respect these rights:
7.1 Right to Access Information
You may ask us at any time what information we hold about you. After verification, we will provide it within a reasonable time.
7.2 Right to Correct Information
If your account contains any incorrect or outdated information, you may request that it be corrected. Identity verification may be required to change core account details.
7.3 Right to Delete Information
In certain circumstances you may request that your information be deleted. However, we may need to retain some information for legal and security reasons.
7.4 Right to Data Portability
You may request your information in a structured, commonly usable format. Submit any such request to our support team.
7.5 Right to Opt Out of Promotional Communications
If you no longer wish to receive our promotional emails or messages, use the unsubscribe option in any message or let our support team know.
8. Protection of Minors
9777 casino strictly does not provide any services to persons under 21 years of age ("21+ only"). We verify age at registration, and if it is confirmed that an account is being used by a minor, it is closed immediately.
We do not knowingly collect or store any information from minors. If you believe a minor is using our platform, please inform our support team. For more details on responsible gaming, read our Responsible Gaming page, which contains detailed guidance on self-control and safe gaming.
9. Policy Changes
9777 casino reserves the right to update this privacy policy from time to time. If any significant changes are made, we will notify you in advance via your registered email address or through a site notification.
Continued use of the platform after a policy change will be considered acceptance of the updated policy. We therefore recommend that you review this page regularly. The current version of this policy will always be updated to the date shown at the top of the page.
For any questions about policy changes or about the general terms of our service, you may also visit our FAQ section.
10. Contact
If you have any questions, complaints, or requests regarding this privacy policy or the processing of your information, please contact us. The 9777 casino support team is available seven days a week, twenty-four hours a day in both Bengali and English.
Ways to contact us:
- Directly via the site's live chat (active 24/7)
- Email: [email protected]
After receiving your request, we will try to respond as soon as possible. To learn more about us, visit our About Us page.